Cancellation & Refund Policy
Effective date: [12/14/2025]
Who this covers: Orders placed through Illinois Spark. Some services (like Registered Agent) are fulfilled by Bizee.
Quick summary
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Formation orders: Refunds are only possible before payment is forwarded to the State. A $30 cancellation fee and any incurred expenses apply. State fees are non-refundable.
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After we submit to the State: No refunds (state fees cannot be returned once filed).
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Registered Agent (RA): Cancel any time going forward. Payments for service already provided are non-refundable.
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Third-party/fulfillment items: Non-refundable.
Business Formation Services (e.g., Illinois LLC Filing)
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How to cancel: Email contact@illinoisspark.com with your order number immediately.
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Refund eligibility: You may request a refund only if we have not yet forwarded your payment to the Illinois Secretary of State.
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Fees & deductions: A $30 cancellation fee applies, plus any out-of-pocket expenses already incurred (e.g., courier, name checks).
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Once submitted to the State: Refunds are not available. State fees are non-refundable.
Registered Agent Service (managed by Bizee)
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Cancel anytime (prospective): You can stop future renewals at any time by emailing contact@illinoisspark.com.
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No refunds for time used: Payments for any year(s) already provided are non-refundable.
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First-year free offers: If applicable, service remains cancelable at renewal. Standard renewal rates apply thereafter.
Fulfillment & Other Services
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Third-party services: Items fulfilled by third parties (e.g., shipping, specialty documents) are non-refundable and not discountable.
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Right to refuse/cancel: We may refuse or cancel services for misuse of promotions, suspected fraud, or failure to meet legal requirements. If we cancel before forwarding state fees, we’ll refund your service fees minus any expenses; state fees are non-refundable.
How to Request a Cancellation
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Email: contact@illinoisspark.com
-
Include: Order number, business name, and the service you wish to cancel.
-
Timing matters: Your eligibility depends on whether payment has been forwarded to the State.
Important Notes
-
No legal/tax advice: Our services are filing and compliance support, not legal or tax counsel.
-
Processing times: State processing is outside our control; submitting quickly can affect refund eligibility.
-
Documentation: We send receipts and status updates by email; please monitor your inbox.
Examples (for clarity)
-
Eligible: You request cancellation before we forward fees to the State → refund of service fees minus $30 and expenses.
-
Not eligible: We’ve already submitted your Articles to the State → no refund (state fees are non-refundable).
-
RA renewal: You cancel before the renewal date → no future charges; prior payments not refundable.
Cancelation and Refund Policy
Cancellation & Refund Policy
Effective date: [MM/DD/YYYY]
Who this covers: Orders placed through Illinois Spark. Some services (like Registered Agent) are fulfilled by Bizee.
Quick summary
-
Formation orders: Refunds are only possible before payment is forwarded to the State. A $30 cancellation fee and any incurred expenses apply. State fees are non-refundable.
-
After we submit to the State: No refunds (state fees cannot be returned once filed).
-
Registered Agent (RA): Cancel any time going forward. Payments for service already provided are non-refundable.
-
Third-party/fulfillment items: Non-refundable.
Business Formation Services (e.g., Illinois LLC Filing)
-
How to cancel: Email contact@illinoisspark.com with your order number immediately.
-
Refund eligibility: You may request a refund only if we have not yet forwarded your payment to the Illinois Secretary of State.
-
Fees & deductions: A $30 cancellation fee applies, plus any out-of-pocket expenses already incurred (e.g., courier, name checks).
-
Once submitted to the State: Refunds are not available. State fees are non-refundable.
Registered Agent Service (managed by Bizee)
-
Cancel anytime (prospective): You can stop future renewals at any time by emailing contact@illinoisspark.com.
-
No refunds for time used: Payments for any year(s) already provided are non-refundable.
-
First-year free offers: If applicable, service remains cancelable at renewal. Standard renewal rates apply thereafter.
Fulfillment & Other Services
-
Third-party services: Items fulfilled by third parties (e.g., shipping, specialty documents) are non-refundable and not discountable.
-
Right to refuse/cancel: We may refuse or cancel services for misuse of promotions, suspected fraud, or failure to meet legal requirements. If we cancel before forwarding state fees, we’ll refund your service fees minus any expenses; state fees are non-refundable.
How to Request a Cancellation
-
Email: contact@illinoisspark.com
-
Include: Order number, business name, and the service you wish to cancel.
-
Timing matters: Your eligibility depends on whether payment has been forwarded to the State.
Important Notes
-
No legal/tax advice: Our services are filing and compliance support, not legal or tax counsel.
-
Processing times: State processing is outside our control; submitting quickly can affect refund eligibility.
-
Documentation: We send receipts and status updates by email; please monitor your inbox.
Examples (for clarity)
-
Eligible: You request cancellation before we forward fees to the State → refund of service fees minus $30 and expenses.
-
Not eligible: We’ve already submitted your Articles to the State → no refund (state fees are non-refundable).
-
RA renewal: You cancel before the renewal date → no future charges; prior payments not refundable.